In addition to conventional and government lending experience, each member of the Quest Advisors team has specialized experience in one of the core competencies within our company, including mortgage banking, quality assurance, information technology, and/or underwriting. With Quest Advisors acting as your trusted advisor to handle compliance requirements, you are able to focus on the financing needs of your customers.
Our team has experience as professional managers, quality control analysts, researchers, technologists, and processors who have held various positions with independent mortgage banks, bank-owned mortgage companies, banks, and mortgage insurance companies.
- Charles Sewright, CMA, Chairman & CEO
Charles Sewright, Chairman & CEO, actively guides the quality control and regulatory compliance reviews and analyses, operational consulting, and business development functions. Charles has over thirty years of mortgage banking experience and has served as President and CEO of three national, full-service mortgage-banking companies, in addition to twenty years experience in corporate finance (including both national commercial bank-owned and federal savings bank-owned mortgage companies). He is also actively engaged in industry policy development.
He has served on the national Fannie Mae Advisory Council and the Freddie Mac CEO Roundtable. His ongoing involvement with the Mortgage Bankers Association (MBA) includes serving on the Board of Governors and Executive Committees; Chairman of the Freddie Mac Liaison Committee; active involvement in the quality assurance, legal Issues, and regulatory compliance committees; and most recently serving as Chairman of the Quality Assurance Committee. He also sits on the Board of Governors for California State University at Long Beach, where he earned his B.S. Degree in Accounting and an MBA.
- Traci Mollot, President & COO
Traci Mollot, President & COO, having joined Quest Advisors in 2001, has deep experience in the regulatory compliance side of the industry. Traci is responsible for managing the day-to-day operations of the company, the QC Underwriting Staff, and regulatory compliance research and audits. Prior to joining Quest, she actively sold real estate for 8 years and currently maintains an active Real Estate License.
Prior to her real estate and financial industry experience, Traci was the Director of Rehabilitation and lead Physical Therapist at Northwood Nursing and Rehabilitation Center in Durham, NC. She supervised all aspects of the day-to-day operations of the multi-disciplinary rehabilitation department, including Physical Therapy, Occupational Therapy, and Speech-Language Pathology. She established and maintained a healthcare-regulated compliance program, and simultaneously maintained an active Physical Therapy caseload.
She has a Master of Science degree in Physical Therapy from Arcadia University and a bachelor’s degree from Indiana University. Traci is also a Licensed Real Estate Broker in North Carolina as well as a Licensed Physical Therapist in North Carolina and New York.
- Matthew Reich, SVP & Chief Business Development Officer
Matthew Reich, SVP & Chief Business Development Officer, joined Quest in January 2009. Matthew develops new business and contributes to process improvement to mitigate potential risks and improve efficiencies for all clients. He provides clients with finished products, communicates critical new industry information, and ongoing customer service.
Prior to joining Quest, Matthew was a Multi-Unit Director with Aramark Corporation. There he focused heavily on customer relations. He has experience in all aspects of financial forecasting, resource allocation, business accounting, strategic planning, and control. He has led these accounts through start-up, survival, turnaround, and growth modes.
Matthew holds an MBA in Operations Management and Process Improvement from Rochester Institute of Technology (RIT), and a BA from Michigan State University. He is an active member of the Mortgage Bankers Association and received their Accredited Mortgage Professional (AMP) designation. He also serves on both the MBA Risk Management and Fraud Issues Committees.
- Stephen Mollot, SVP & Chief Information Officer
Stephen Mollot, SVP & Chief Information Officer, joined Quest Advisors in January 2019. Stephen drives the Quest technology and compliance strategies. He ensures the highest level of security for the benefit of our Clients and for Quest.
Stephen holds an MBA in Management Information Systems from the State University of New York at Albany, and a BA from the State University of New York at Buffalo. Stephen began his IT career with GE Capital, having been selected to join the prestigious GE Capital Information Management Leadership Program. During this two-year program, Stephen was able to work in various IT disciplines including data center technologies, Six Sigma Quality, and web development. Stephen then went on to IT leadership roles at Tekelec, Martin Marietta, and Cree, holding accountability for myriad areas of IT including security, compliance, application development, operational environments, project management, and customer service.
- Cindi Ziegler, Chief Administration Officer
Cindi Ziegler, Chief Administration Officer, joined Quest in March 2009. Cindi is responsible for the evaluation and update of corporate, administrative, and verification policies and procedures, the management of the Administrative and Verification staff, corporate Accounts Receivable, employee benefits, and insurance.
Prior to her contributions to Quest Advisors, Cindi worked for five years at an employment recruiting agency. She implemented inter-office procedures and best practices. Cindi reviewed and processed employment requests from clients, matching requests to temporary administrative staff she had screened and interviewed. Cindi also trained and supported new staff members.
Cindi earned her B.A in Psychology from the University of North Carolina at Greensboro.
- Tammy Blackwell, Director of Production
Tammy Blackwell, Director of Production, having joined Quest Advisors in 2011, has over 24 years of mortgage industry experience ranging from front-end retail banking to post-closing quality control and compliance. In Tammy’s role as the Director of Production, she is responsible for hiring, training, and managing our Quality Control (QC) production staff, the content of our QC analysis practice and procedures, and ensuring Quest Advisors is current on all mortgage regulatory compliance updates and changes.
Prior to joining Quest Advisors, Tammy held leadership positions at nationwide lenders, providing value across the branch, sales, and mortgage functions.
Tammy earned a degree in Business Administration from Mount Olive University.