News & Alerts

Consumer Complaints Rose 80% in 2013

CFPB Report Shows Complaints Rose 80 Percent in 2013

Annual Consumer Response Report Highlights CFPB Help in Getting Problems Addressed

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) announced today that consumer complaint volume nearly doubled from 91,000 complaints received in 2012 to 163,700 complaints received in 2013. The CFPB’s Consumer Response Annual Report also highlighted the many issues the CFPB is helping consumers address – from foreclosure alternatives to simply receiving better customer service.

“Consumer complaints have become central ...

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CFPB Link To Industry Guidance Documents

Occasionally CFPB will provide materials to the industry explaining some of their newest information.  This is called their Guidance Documents page and includes a readiness guide.  The link for this is below.

http://www.consumerfinance.gov/guidance/

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Quest Advisors Rebrand

Quest Advisors Rebrands to Highlight Niche Expertise
in Mortgage Industry

The company embarks on a rebranding campaign that directly correlates to the addition of leadership and expertise in compliance.

December 9, 2013- Raleigh, NC – Quest Advisors, a residential mortgage quality assurance company, has launched a rebranding campaign to more adeptly represent the company’s status as experts within the industry.

Quest Advisors, founded in 1995, provides consulting services including residential mortgage audits, compliance and quality control guidance to authorized mortgage lenders across ...

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Quest Advisors Rebrands to Highlight Niche Expertise in Mortgage Industry

The company embarks on a rebranding campaign that directly correlates to the addition of leadership and expertise in compliance.

December 9, 2013- Raleigh, NC – Quest Advisors, a residential mortgage quality assurance company, has launched a rebranding campaign to more adeptly represent the company’s status as experts within the industry.

Quest Advisors, founded in 1995, provides consulting services including residential mortgage audits, compliance and quality control guidance to authorized mortgage lenders across the country. Their services help clients avoid pitfalls and problems ...

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CFPB Latest News Updates and Email Alerts Signup

Below is a link that will take you to the section of the CFPB site which shows all of the latest news.  This page also gives you the ability to sign up for email alerts.

http://www.consumerfinance.gov/regulations/

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Fannie Mae’s Selling Guide Updates Related to Ability to Repay and Qualified Mortgages

The following link includes Fannie Mae’s Selling Guide updates related to Ability to Repay and Qualified Mortgages.

https://www.fanniemae.com/content/announcement/sel1306.pdf

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