Archive for April, 2014

Consumer Complaints Rose 80% in 2013

CFPB Report Shows Complaints Rose 80 Percent in 2013

Annual Consumer Response Report Highlights CFPB Help in Getting Problems Addressed

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) announced today that consumer complaint volume nearly doubled from 91,000 complaints received in 2012 to 163,700 complaints received in 2013. The CFPB’s Consumer Response Annual Report also highlighted the many issues the CFPB is helping consumers address – from foreclosure alternatives to simply receiving better customer service.

“Consumer complaints have become central ...

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